1. Engage Stakeholders Early
Involving stakeholders early in your reporting process will provide an opportunity to understand their concerns, while discovering opportunities to address issues before they become a serious threat to the project.
- Building an effective engagement strategy will improve trust, collaboration, open dialog and information sharing.
2. Decide on the Manner in which to Engage Stakeholders
There are many ways to involve internal and external stakeholders including; surveys, questionnaires, one-on-one interviews, focus groups, community panels, or workshops.
- The manner you choose to communicate with stakeholders should be determined based on an understanding of the needs of stakeholders.
3. Decide on the Content and Frequency of Communications
Outlining a detailed time frame for initial and follow-up communications or meetings will help manage stakeholder’s expectations and maximize engagement.
- Communications with stakeholders should articulate clear objectives and outline any rules of engagement, including information regarding confidential data, privileged conversations and anonymity.
4. Report on Findings
- Communicating feedback, concerns, findings and action plans will help build a level of transparency with stakeholders and reiterate commitment to the project.