DMAIC Problem Solving 

What Is DMAIC?

The DMAIC methodology is a popular process that has been used in many different situations to improve the performance of a process or correct an issue. It is also being used in many industries and applied in manufacturing, services, and software development sectors. Specific sectors like healthcare and government can also benefit from using this method. It’s versatile enough that it can work for home projects too.

How Does DMAIC Work?

In short, DMAIC is a five-step system used to improve a process’s performance. It stands for Define, Measure, Analyze, Improve and Control. The first step in the DMAIC process is to define the problem or opportunity that needs to be addressed. The next step is to measure the current situation so that you can analyze it and identify opportunities for improvement. Once you have found improvement opportunities, you need to implement them and then control them to make them sustainable over time. 

How to use DMAIC To Solve Problems

  1. Define the problem: You cannot effectively correct a problem without first finding and outlining it. The best way to better look at your concern is to create a problem statement. A problem statement should describe the current state and future state of performance. It should not include any resolutions or causes of the problem to save time during this step in the process. It would be best if you also made a process map in this stage.
  2. Method: To measure the scope of a problem, examine the process in its current condition. The detailed process map will help with this part. The baseline you will need to look at is the number of defects, how much it costs, and how long the duration of the process is.
  3. Analyze: The Analyze phase takes all the data collected in the previous stages and finds the root causes of problems. First, you should consider all possible causes of a problem before figuring out what is wrong. Team members should not ignore any potential reasons why an issue may have happened. Narrow the root causes by identifying those most likely to contribute to the problem. Critical root causes are essential because there will be a notable difference if you can fix them or remove them. These problems need to be the focus of your next step.
  4. Improve: This is where you pitch ideas on correcting the root problem. Brainstorm anything that might work and narrow it down to the best possible resolutions. After finding the best option, you’ll then test it. Find people who would help provide excellent feedback and offer helpful improvement advice. Typically this would be staff members such as operators or production workers.
  5. Control: Control is crucial for any business. This step is to put the systems in place, so your staff and organization can adjust to process improvements. This result should be that it becomes “business as usual” with the help of control charts. Be sure to consider possible deviations from the new protocol. You can do this by creating an effective action plan for getting back on track.